Frequently
Asked Questions

If you place your order before 4pm today, you will receive it tomorrow – no matter where you are in the country - excluding rural addresses.

• We have both north and South Island distribution, so we offer overnight delivery (excluding weekends) so if you place your order on Monday-Thursday, you receive your order the next day. If you order on Friday, you receive your order on Monday.
• Saturday deliveries can be made at an additional cost – just talk to our team.
• Rural deliveries may take an extra day to be delivered.

• We aim to dispatch All orders placed before 4pm the same day.
• Any order received after this will be dispatched the next working day.
• Please contact us if your order is time critical and we will endeavour to include this in our same-day dispatch schedule.

We can organise the shipping to any NZ port, and it is then up to your freight forwarder to arrange shipping from there.

We don’t have any minimum order quantities, and we don’t on-charge our freight. We just have a $7.50 handling fee on all orders.

You can pay with your Credit Card or via Internet Banking.

To setup a credit account, contact the team: hello@astro.net.nz or 0800 466 966

There is no minimum order. 

Any New Zealand based accommodation provider can set up an account with Astro. Please contact our delightful Client Experience team to get started!

No we don't - there are no hidden costs. What you see in your cart is what you pay for.

Yes, we can supply you free samples for specific products. Please enquire with our Client Experience Team.

Yes, we have an Auckland-based Showroom located in Kingsland.

Prior to coming please make an appointment by completing the form on the Showroom Page.